Are your products suitable for all skin types? +
Yes. Our products are formulated to be gentle and suitable for most skin types. However, we always recommend performing a patch test before first use.
Are your products cruelty-free? +
Yes. Self & Basics products are cruelty-free and are not tested on animals.
Do your products contain harsh sulphates or parabens? +
No. Our formulations are free from harsh sulphates and parabens.
How long will it take to receive my order? +
Delivery times vary depending on your location. Estimated shipping times will be provided during checkout.
Can I return a product if I don't like it? +
For hygiene reasons, opened or used skincare products cannot be returned. Please refer to our Refund Policy for full details.
How should I store my skincare products? +
Store products in a cool, dry place away from direct sunlight and excessive heat.
Can I use multiple Self & Basics products together? +
Yes. Our products are designed to work seamlessly within a simple daily skincare routine.
How can I contact customer support? +
You can reach our support team through our contact page or by emailing support@selfandbasics.com.
Do you offer bundle discounts? +
Yes. We regularly offer curated skincare bundles that provide added value and help simplify your routine.